In plain English
It is used for furniture, medical or lab equipment, exhibit pieces and other freight where handling and placement matter. A two-person crew, appointment scheduling and debris removal are common parts of the service.
It costs more than inside delivery, which moves freight inside the door but stops there.
Why it matters when you ship
Define the scope in writing: how far inside, whether to unpack or assemble, and who removes packaging. Surprises at the door are the main source of disputes.
Example
A hospital orders an imaging cabinet. A two-person crew takes it up the elevator, positions it and removes the packaging.
Related terms
Learn more
White glove delivery: common questions
What is the difference between white glove and inside delivery?
Inside delivery moves freight into the building. White glove adds placement, unpacking and often assembly.
Cite this page
Cite as: Transportli, “White Glove Delivery: Meaning in Shipping”, https://transportli.com/glossary/white-glove/, updated November 11, 2026.
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