Elite Auto Shipping earned a 7.6/10 in Transportli consumer survey. The company offers a wide range of services but may not be the best match for customers seeking budget-friendly transportation.
Author: Steve Palmer
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Elite Auto Shipping is a car shipping company that provides a variety of shipping services. It has been in the shipping business for over 20 years. It is a well-known company that offers many different shipping services. The company is the right choice if you are going on an adventure. The Shipping agent not only ships cars but will also ship a motorcycle, boats, jet skis, and RVs. They are dedicated to offering each customer top-of-the-line shipping services. It is 100% dedicated to making its customers happy with its shipping services. If a customer is not satisfied with any aspect of their shipping experience, they will refund you in full without explanation.
Headquarters: 143 Titus Ave, Staten Island, NY 10306
Service Area: U.S., including Hawaii and Alaska
Business description: Elite Auto Shipping Company is a full-service car transport company that you can depend on. As one of the best car shipping companies in the United States today, you can feel secure that your vehicle will arrive to its destination as you expected – without incident.
Total score based on 5 factors indicated below
Elite Auto Shipping is one of the top car shipping companies in the USA
Google – 3 stars
TR – 5 stars
BBB – F
Yelp – N/A
Large service area
Low customer satisfaction
No instant quotes
Poor online presence
Elite Auto Shipping offers wide variety of shipping services, but in accordance with online reviews customers are not always satisfied with their service. The BBB profile has F rating, which says a lot about constant complains and poor customer service.
We checked more than 200 reviews and talked with Elite Auto Transport customers. Here is a breakdown of prices on different routes company is offering to its clients.
1. Door-to-Door Shipping
It is one company you should consider if you are looking for a door-to-door shipper. They will come to your home or office and pick up your vehicle and get it delivered directly to your desired location. This is a good choice if you do not have time but want to protect the vehicle during transportation. We have used this company many times, and we have always been satisfied with their service and the attention they give us.
2. Hand Carried Shipping
It is an excellent service if you do not want to deal with your vehicle while in transit. The company drivers will take it to their office, and then they will come back with a small hand-carried case. They will bring your car back to your home or office, so it does not have any bumps on the way. It is an excellent choice for those who do not want to use the same mode of transportation to deliver their vehicle.
3. Air Freight Shipping
This is an excellent option for anyone traveling and needing to move their vehicle while they are gone. This will allow you to ship your car without extra miles or a large fee. You can fly with the vehicle in the plane and deliver it to your desired location. It also has a large network of auto transport companies to choose from, and they will find you the lowest price for your shipping needs. If you need to ship your car out of state or across town, the company will get your car to your desired destination safely and quickly.
4. Country Shipping
This service you will only hear about if you are from another country. If you need to ship your vehicle from another country, the company will get it and bring it to your doorstep. They will ensure that the vehicle arrives in perfect condition and that all the paperwork meets all the customs needs of the other country. This is a good service for those needing a high-quality and affordable shipping way to ship their car overseas.
5. International Shipping
If you need international shipping, then Elite is the right choice for you. They have an extensive network of auto transport companies that will pick up your vehicle and ship it where ever you desire. This is a very affordable service. You can get shipping estimates and instantly have your vehicle on its way to your desired destination. It will get your car to you in perfect condition. They have an excellent reputation and have been shipping vehicles internationally for a long time.
6. Towing Services
If you want a shipping company that will help tow your car, it is the right shipping choice for you. They are a towing company that has been in business for over twenty years. They do not only provide excellent service, but they also have insurance on the vehicles being transported. They can help you tow your car to their office so it is ready for shipping whenever you are ready. The drivers know how to handle a vehicle carefully, so your vehicle will be in great hands.
Elite Auto Shipping reviews are controversial. While they hold 5 star rating with more than 400 reviews on TransportReviews, their BBB profile is not that good – F rating and many complains. Their Google My Business page is showing them as “closed business” and Yelp page not available. We’d be cautious because of their online presence.
Elite Auto Shipping does not reply to positive and negative reviews.
HOW FAR IN ADVANCE SHOULD I SCHEDULE THE TRANPORT OF MY VEHICLE?
We request that you schedule your car shipping as soon as possible to insure that your car is moved within the time frame which best meets your schedule. However, if an immediate pick up is necessary, we can arrange for your vehicle to be picked up within 24 hours.
IS MY VEHICLE INSURED?
Yes your vehicle will be insured against any transport damage caused by driver negligence. Our drivers, carry a minimum of $1,000,000 in liability insurance. Each driver is also required to carry a minimum of $100,000 or move in cargo insurance (depending on the size of truck the vehicle is being transported on) Enclosed carriers require more cargo insurance.
HOW DO I PREPARE MY VEHICLE?
Please have a no more that 1/2 tank of fuel, remove all personal items from your vehicle, repair any chips and/or cracks in your windows and make sure your vehicle is prepared for changing weather conditions. For additional tips, see our Vehicle Shipping Checklist.
DO I HAVE TO BE PRESENT WHEN YOU PICKUP OR DELIVER MY VEHICLE?
Yes, you or your designated individual must be present at both the pickup and delivery points for when the trucking company arrives. Please make sure to tell the agent which individual to contact during transit to deliver your vehicle.
Elite Auto Shipping might be the right choice if you need to ship your vehicle. They have an extensive network of auto transport companies, and they will get you a great price. They will deliver your car in perfect condition with excellent customer service. It is one of the best shipping companies out there, and they will provide you with the best shipping services.
This company solved the issue that another company got me into. I called in requesting for my car to be picked up at an auction. I was already paying storage fees because I was promised a driver and never showed up. However Gaby, showed her skills and professionalism getting me a driver in less than 24 hours and got my car picked up. She helped me out and her customer service was amazing. I will definitely continue working with Elite.
I shipped my over the weekend from Florida to New York. Vehicle arrived yesterday as promised. Ellyn was very helpful, I recommend using this company.