Auto Shipping Group earned a 8.9/10 in Transportli consumer survey. The company offers a wide range of services but may not be the best match for customers seeking budget-friendly transportation.
Author: Steve Palmer
Suggestions and questions: firstname.lastname@example.org
Headquarters: 1204 E Basline Rd. Suite 106 Tempe, AZ 85283
Service Area: U.S., including Hawaii and Alaska
Phone: (888) 588-1269
Business description: Auto Shipping Group Inc. is the parent operating company of four very successful auto shipping brokerages. They include Magic Carpet Auto Transport , Cascade Vehicle Shipping , Domestic Auto Transport , and Red Carpet Auto Transport . These four companies have a combined total of over 30 years experience in the Auto Shipping Industry.
Total score based on 5 factors indicated below
Auto Shipping Group is one of the top car shipping companies in the USA
Google – 4.8 stars
TR – 5 stars
BBB – A+
Yelp – 2 stars
Outdated online presence
No instant quotes
Limited time support
Auto Shipping Group offers car shipping, including services to ship various vehicles and motorcycles. You can choose open or enclosed trailers. Auto Shipping Group is one of the most trusted brands in the industry.
Auto Shipping Group offers wide shipping options. They serve businesses, individuals and military. Here is a short list of services offered:
Currently the USA is experiencing some of the highest gas prices in the history of our country. The Auto Shipping industry is one of the many, many industries in America that tie its pricing directly to oil prices. Normally our pricing is based on historical data. Our pricing system looks at previous pricing for routes, makes minor adjustments based on various data points and delivers an estimate in an email.
Because of the historic price increases for fuel we are doing what we call a “Live Quote”. We will reach out to you by phone or text and ask a few questions about your shipment and look at the live load boards to determine what loads are actually moving for at today’s rates. The pricing in this quote is most likely not accurate but after a quick interaction with you we can give you a more realistic idea of the price.
Auto Shipping Group reviews are outstanding. The company has accreditation from the Better Business Bureau (BBB) and holds an A+ rating. Auto Shipping Group has a BBB customer review score of 4.8 out of 5.0 stars.
Below, we’ll take a look at examples of positive and negative Auto Shipping Group reviews.
Positive Montway Auto Transport Reviews
“Adam Spafford was very respectfully and not pushy at all. He took the time to explain the process and answer all of my questions. I would recommend him to others.”
“I called SD auto shipping group. I asked them when I wanted my car shipped and they said we’ll call you with a carrier in about a week. Instead they called sooner which I was impressed with and while the car was being shipped I kept in touch with the driver on the way to the destination. During arrival of my vehicle there was no damage through transportation and I would highly recommend them. Very friendly and cooperative!!”
Negative Montway Auto Transport Reviews
“If you want to be swindled, kindly use this company. They overcharged me for shipping my car to Tennessee and has refused to refund my money. Stay away from the agent called Lance Staab, he is not transparent at all!! Kept cutting me off and refused to return my calls and text. They will sweet talk you to get your money and after, it is goodbye.”
“I have had a shipment scheduled for 9 days with 2 more days until our pick up. I have not received any confirmation that they arranged a courier. I’m now paying more and hoping that a different company will follow through! At least they didn’t lose or damage my vehicle- how could they have?”
How far in advance should I book my transport?
The more lead time you allow in your moving plans, the more money you will save shipping your car. If immediate pickup is required, we can generally have a truck out there in 5-7 business days, and if you’re located in a major city, same-day pickup can be arranged for an additional fee. Remember, the more time you give us, the more we can save you on your transport.
How long does it take to ship a vehicle?
This is route and distance dependent. Some routes can take as little as two to three days, while many cross-country trips can take as long as 14 days to be completed. A good rule of thumb is to figure 325 miles per day so, if your total transport mileage is 3100 miles, it’ll take roughly 10 days to get there. Trucks have a lot of interruptions to deal with, they have to stop at all weigh stations, can only drive a certain number of hours, etc. But don’t worry, when a car is picked up, it will be delivered as quickly as practical. Your assigned agent or the truck driver will contact you if anything changes regarding your estimated delivery time or date.
Do I need my own insurance for the transport?
No, your personal insurance is not required during transport. All of our trucks carry a minimum $100,000.00 insurance policy, as required by law, in case of damages to the vehicles they are transporting and must provide ASG with a certificate naming ASG as additionally insured. As long as your vehicle is up on the truck, it is fully insured through the truck’s cargo insurance policy. If you do have insurance on the vehicle, your personal insurance will become “secondary” to the truck’s insurance. Alternative/additional insurance is available through our AFTA GAP Insurance policy on a per shipment basis, ask your agent for details.
How can I get my vehicle ready for transport?
Do not put valuables in your car like laptops or GPS devices. Shells and bed liners in pickup trucks must be bolted down, or else they may fly off. All CB and radio antennas must be retracted/removed, or else they may be damaged during transport. Make sure that you have less than a quarter tank of gas in the vehicle; this makes the vehicle lighter and safer for the trucks. If you’re shipping to an international location this is equally important, or else you could be assessed a de-fueling charge.
Auto Shipping Group is a trusted brand in car shipping industry. We liked their BBB profile page, their reviews and customer support. We also liked the first email that they sent after the quote request with the process explanation. We’d recommend working with Auto Shipping Group.
Amazing service. Called on a Monday, my vehicle (Ford 250 Truck) was picked up on the Tuesday and delivered on the Wednesday. Not an easy booking as it was Las Vegas to Sheridan, Wyoming. Thank you Auto Shipping Group. You ROCK. And to my driver, Ray, he was prompt, professional and kind. A+++++ Thank you so much. Carla
Michael R, was our representative and he was awesome! He kept in contact with me and ensured that the driver arrived and delivered my mothers vehicle in a reasonable time. The driver(Carl) with King Ranch transport was also awesome. We will definitely use them in the future for any transport needs.