RoadRunner Auto Transport Review

Updated: 09/04/2022

Author: Steve Palmer

Suggestions and questions: support@transportli.com

Founded: 2021
Headquarters: 15 Gruman Rd W Bethpage, NY 11714
Service Area: U.S., including Hawaii and Alaska
USDOT: 3124544
MC: 89820
Phone: (888) 777-2123
Email: info@roadrunnerautotransport.com

Business description: RoadRunner Auto Transport is a leading provider of nationwide door-to-door auto shipping services. Our dedicated team of shipping professionals will arrange and transport your vehicle with care from start to finish.

RoadRunner Auto Transport Score Basics

• Industry standing among other car shipping companies score – 9.9 total
• Legal standing score – 10 total
• Customer reviews score (Google – 4 stars, Transportreviews – 4 stars, BBB – C-, Yelp – 1.5 stars) – 6 total
• Online presence score (website, phone, chat, instant quotes) – 9 total
• Our internal take score – 8 total

RoadRunner Auto Transport are not the cheapest on all major route. But, as they say, you get what you pay for. We analyzed more than 200 orders and here is a brief example of prices offered by the company:

Roadrunner Auto Transport offers multiple shipping options not only for individual customers, but for businesses also. Here is the list of services the company can offer to their customers:

Step 1
Instant Car Shipping Quote

You can get your instant quotes online and book your reservation right away.

Step 2
Vehicle Pick Up

Once the carrier is assigned to the order you will get a phone call from the driver with the timeframe for pickup. Your vehicle will be loaded onto the truck by the driver and you will receive a signed copy of the BOL.

Step 3
Vehicle Delivery

Prior to delivery the driver or shipping agent will get in touch with you to schedule the prefect timeframe for delivery.

RoadRunner Auto Transport reviews are controversial. The company has accreditation from the Better Business Bureau (BBB) and holds an C- rating. On Google the company has 4 star rating, on TransportReviews RoadRunner Auto Transport holds 4 stars.

Below, we’ll take a look at examples of positive and negative RoadRunner Auto Transport reviews.

Positive RoadRunner Auto Transport Reviews

“My experience was very smooth. Quote online, called provided details. I was not even at the site of pickup, my friend supported me. My car did not even start but Joe the driver did a great job of starting, loading and delivery on time. Absolutely no hazzle. The driver kept me posted on the status and infact delivered earlier than promised. Great job”

“Service was on time and the team was nice and courteous. The process was seamless and I couldn’t ask for a better experience. I would definitely use them again.”

Negative RoadRunner Auto Transport Reviews

“Gave them a month and half notice and they still couldn’t make it on time they are terrible would not go to them for anything”

“I haven’t heard aything from this company that was supposed to drop my car off toda. Online help is nonexistent and I’ve been calling them to no avail. I really hope that John S DOES NOT reply to my comment with his patronization! What goes around comes around and bad business ends careers so good luck to you road runner!”

How do I get a quote for shipping my vehicle?

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

How do I pay for my auto shipping?

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

What details do you need to place an order?

We will need the address for the locations that your vehicle will be picked up from and delivered to, along with the name and phone number of the contact person at each location. We will also need the date that your vehicle will be ready and the year, make, and model of the vehicle(s) that will be transported.